Frequently Asked Questions

General

You can purchase our products in our online shop (Germany and Austria only) and from selected retailers in Germany and within Europe. Click here for our store finder. 

Our products are also available on Amazon in the countries France, Italy, UK and Spain. 

BODDELS is a young brand from Oldenburg, Germany. It was founded in 2017 and the products have been on the market since March 2018. If you want to learn more about our brand and our company's philosophy, click here

Yes, our online shop is also available in English. To browse the shop in English, click here!

You want to become a retailer? Contact us here

All designs are created in Germany and produced in close collaboration with high-qualified and certified factories in China.

Whether from influencers, content creators or other brands - we're always interested in new collaborations! Send us your inquiry via e-mail at socialmedia@boddels.de and we'll get back to you as quickly as possible!

Products

Our products are made of high-quality materials and are very long-lasting. By using our drinking bottles and flasks you save on a lot of single-use plastic, which lands directly in the bin. Reducing the usage of single-plastic cups and bottles means reducing CO2 emissions that come from producing and transporting them. Reusable bottles are a small but significant step to a more sustainable lifestyle!

Yes, our products are made of high-quality materials such as stainless steel, glass or tritan, all free from BPA and any harmful subtances. Our products are regularly tested according to European standards. 

The bottle boddies and certain parts are generally dishwasher-safe. However we recommend washing them by hand using our PLEEG brush set.

For a more effective result by hand, we recommend using our PLEEG brush set - including a bottle brush, a detail brush and a straw brush. With it, you can clean all parts of your BODDELS products easily and effectively! Click here for the PLEEG brush set!

To see how to best clean your bottle, visit our blog. You'll find tutorials for all types of bottles and mugs here!

All BODDELS products are leak-proof and suitable on the go. The only exception is the SUND glass carafe, because this is a serving carafe to use at home and it can't be sealed. 

Order and shipping

Depending on the country, shipping costs can vary. Here you'll find an overview of the shipping costs sorted by country!

We ship to all European countries with a few exceptions. Click here to see all delivery countries and their shipping costs. 

In our online shop, you can choose between the following payment methods: PayPal, Credit card, Cash in Advance or Bank transfer.

In Germany, delivery takes about 1-3 working days. Shipping to other European countries may take a little longer.

After your order has been shipped, you'll recieve an e-mail with the shipping confirmation. In this e-mail you'll find a tracking number that you can use to track your order on the website of the delivery service who's handling it.

We use the services of UPS for all orders placed in our online shop.

Spare parts & returns

You need a spare part or a new lid for your bottle? Click here for more information.

Our products are rarely defect and most malfunctions can be fixed by changing the faulty part that causes the problem. Click here for more information on spare parts.

If you still want to replace or return your product, contact our team via our contact form.

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